“Back to Basics” with Rachael Nemeth
Back to Basics podcast cuts through the noise to focus on what matters in hospitality. Join Rachael Nemeth, CEO of Opus Training, as she talks with service industry leaders who are shaping today's workforce.
Podcasting since 2025 • 17 episodes
“Back to Basics” with Rachael Nemeth
Latest Episodes
EP17: How to Build the Modern Franchisor Without “One Size Fits All”
“Modern franchising isn’t about more support—it’s about smarter, scalable support.”Jenna Henderson has spent nearly two decades inside franchise systems, operating across field ops, brand services, development, growth, and tech. A...
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Episode 17
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36:23
EP16: How to Scale 19 Brands Without Breaking the P&L
"Brand building starts with your P&L, not your logo."Josh Halpern has one of the most unconventional careers in the industry: P&G, Clorox, Anheuser-Busch, CEO of Big Chicken, and now Chief Business Officer of Craveworthy B...
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Season 1
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Episode 16
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48:25
EP15: How to Scale Hospitality Without Losing the Human Touch
"If you want to scale hospitality, don’t add more tech—make people feel seen."Anthony Valletta, CEO of bartaco, started flipping pizzas at 13 and spent two decades across QSR, premium casual, and Michelin-level dining before takin...
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Episode 15
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37:23
EP14: The Real Work of Turning Smashburger’s CEO Vision Into Rapid Execution
"If you want people to move fast, you have to make it easy for them to do the right thing."Kelly Saunders, SVP of Restaurant Experience at Smashburger, has spent 14 years transforming how one of America’s fastest-growing burger br...
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Episode 14
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39:44
EP13: The Real Math of Restaurant Expansion
"Most people build for average, but new stores almost never open at average." Jason Morgan, former CFO turned CEO of Original ChopShop, has spent decades in the restaurant industry learning the hard truths of growth—and watching others g...
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Episode 13
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31:58
