“Back to Basics” with Rachael Nemeth
Back to Basics podcast cuts through the noise to focus on what matters in hospitality. Join Rachael Nemeth, CEO of Opus Training, as she talks with service industry leaders who are shaping today's workforce.
“Back to Basics” with Rachael Nemeth
Latest Episodes
Ep. 24: Why Every Business Problem Is Actually a People Problem with Michelle Jagroop, Paris Baguette
"Every opportunity in the business comes back to the conversation around the people."Michelle Jagroop, Chief People Officer at Paris Baguette North America, joins Rachael Nemeth to explore one of the biggest challenges faci...
Ep. 23: You Can't Fake Family Culture with Neil Amin, Shamin Hotels
"The best competitive advantage isn't your brand. It's your people."Neil Amin, CEO of Shamin Hotels, joins Rachael Nemeth to discuss how one of the nation's largest privately held hotel operators has built a people-first cu...
EP22: The Secret to Better Training? Build Systems People Actually Use
“Culture isn’t built through policies. It’s built through people.”Heather McKeon, COO of Gringo’s Mexican Kitchen, joins